Job description

Job SummaryCyntexa is seeking an experienced and knowledgeable Technical Analyst for our team. You are required to provide support and guidance to not only the IT team but to the wider business on how to optimize systems, whilst reducing costs and increasing profits. You should be able to communicate effectively and clearly with both team members and customers and be up to date with industry and economic trends.Compensation
The compensation will depend upon the experience and caliber you possess.Industry
Information TechnologyDepartment
EngineeringEducational Qualification
Master’s or Bachelor’s degree in engineering, computer science or any relevant field.
Extensive experience in technical analysis in a related field.
Advanced knowledge of programming languages like SQL and system integration solutions.
Business acumen in order to better understand the needs of the clients and cater effectively.

Key Responsibilities
Building, designing, examining, and implementing a structured IT system/application.
Meeting with and building relationships with stakeholders in order to understand and meet their requirements.
Research and prepare for new technology (something that is new to Cyntexa) if the client mentioned in the requirement.
Eliciting requirements using interviews with stakeholders, document analysis, business process descriptions, use cases, business scenarios, task and overflow analysis and reverse engineering.
Develop an architectural solution that aligns with the client’s requirements and propose potential improvements
Assist the seniors with pre-sales calls to get exposure and client-handling experience.
Planning, monitoring, organizing, and overseeing IT projects
Running tests or investigations on system or application issues and being able to provide solutions within a timely manner
Creating reports to share with stakeholders and senior-level employees
Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions
Ensuring end-user proficiency with new systems, programs, and applications across departments.
Monitoring product licenses and ensuring compliance with IT industry regulations.
Utilize the defined time estimation technique to prepare estimates for project requirements.
POC creation, review and ownership.
Conduct and facilitate standup meetings for the development team to resolve issues that the team members are facing in their work.
Implementing new advancements in the field of system and enterprise architecture.
Being aware of the latest technology trends and developments
Creating and maintaining comprehensive documentation for systems, processes, and workflows, ensuring clarity for both technical and non-technical teams.
Develop and conduct user training sessions to ensure end-users are proficient in using new systems, applications, or features.

Key Skills Required
Extensive knowledge of Agile methodology of project management
Knowledge of IT infrastructure and databases
Strong business acumen to be able to better cater to the needs of the clients.
Ability to communicate effectively and efficiently with the clients and developers
Strong problem-solving skills in order to handle the challenges that come up
Attention to detail
The ability to function effectively individually as well as in a team environment
Excellent written and verbal communication skills to effectively collaborate with cross-functional teams.
Decision-making skills to decide which features to add or revise for new product version
Ability to work in a fast-paced and agile development environment.
Self-motivated and able to work independently, as well as part of a team.
Familiarity with industry-specific regulations and compliance requirements that impact software quality and testing activities
Analytical skills to derive data from market research, competitive analyses and user feedback.
Ability to prioritize and translate complex business requirements into actionable tasks and features for development teams.
Skills in writing or reviewing clear and concise technical documentation, user guides, and process manuals.
Skills in version control systems (e.g., Git) and configuration management practices to ensure consistency and control over software releases.
Staying updated with the latest technologies, methodologies, and industry trends through continuous learning and professional development.

Benefits and Perks
5 Days working
Flexible working hours
Leadership opportunities, irrespective of number of years you have worked & your
educational
backgrounds
Exposure, training & mentorship of in-demand skill set
Transparent and open culture
Cool Infrastructure with Gaming Zone, Breakout Spaces and Pantry
Encashment of leaves
Opportunity to work with industry experts
No Dress code
Paid Leaves
Maternity / Paternity Leaves
Health Insurance




1. Medical Insurance
Medical insurance takes care of all the medical expenses and ensures that out-of-pocket
expenses are curtailed up to the Sum Insured. It ensures that you can avail yourself of
cashless treatment at a nearby hospital (which falls in the list of network hospitals),
typically covering 30 days and 60 days pre and post-hospitalization, respectively.
Cyntexa has opted for health insurance having benefits such as cashless treatment, easy
online claim processing, 25% higher sum insured, 0% copayment, No room rent
restrictions, 100% of sum insured in case of unforeseen events of death, loss of income
benefit, child education benefit, and many more. The coverage for
each individual
under this policy is up to Rs.3 Lakhs

2. Personal Accidental Insurance
A Group Personal Accident (GPA) policy is also a group insurance plan that provides
financial support for unforeseen and unexpected circumstances such as an accident,
leading to a fatal injury or disability or death resulting from an accident. The
coverage for each individual under this policy is up to Rs. 10 Lakh

• Role: Technical Analyst
• Employees: 41-50