Job description

Job SummaryCyntexa is looking for a ServiceNow Developer specializing in tailoring and enhancing the ServiceNow platform to meet specific organizational needs. You will design, develop, and implement solutions by customizing applications, writing code, and integrating systems. You will troubleshoot technical issues, collaborate with stakeholders to understand requirements, and ensure smooth functionality while documenting processes and training users. A ServiceNow Developer must work with stakeholders to turn business goals into technical solutions.Compensation
The compensation will depend upon the experience and caliber you possess.Industry
Information TechnologyDepartment
EngineeringEducational Qualification
Master’s or Bachelor’s degree in engineering, computer science, or any relevant field
Experience in IT service management
Having a strong understanding of software development principles, coding languages (such as JavaScript, HTML, CSS)
Hands-on experience through internships, projects, or relevant work experience.

Key Responsibilities
 Responsibility of  technical specification and implementation of the ServiceNow integration
 Provide expertise on all technical questions related to the development on of ServiceNow
Develop the technical solutions, implement them and perform the component integration tests
Understand the business needs and the needs to standardize processes, and build this into the design
 Understand the large scale thinking and approach needed for success of the project
Modify and configure ServiceNow applications to match specific business needs, utilizing workflows, forms, and scripts.
Handle tasks like architectural changes, integrations, and new module implementation.
Write, test, and deploy code (JavaScript, Glide API, etc.) to extend the functionalities of ServiceNow.
Writing clean, efficient, and maintainable code requires expertise to achieve.
Work closely with stakeholders, such as business analysts and users, to understand requirements and provide effective solutions.
Manage data within ServiceNow by configuring tables, fields, and relationships, ensuring data integrity and efficient retrieval.
Debugging and fixing technical problems

Key Skills Required
Experience on technical implementation of various Service Now modules such as Incident Management, etc.
Change Management, Problem Management, and Configuration Management.
 Experience of developing web applications, with knowledge of Angular.js.
 Experience on SQL
Experience of custom solutioning on Service Now
Extensive knowledge of JavaScript
Familiarity with UI, SQL, HTML and CSS
Knowledge of XML and structured programming concepts
Experience using the ServiceNow platform
Knowledge of ITIL processes
Advanced problem-solving ability
Excellent communication and presentation skills
Organization and time management skills

Benefits and Perks
5 Days working
Flexible working hours
Leadership opportunities, irrespective of number of years you have worked & your
educational
backgrounds
Exposure, training & mentorship of in-demand skill set
Transparent and open culture
Cool Infrastructure with Gaming Zone, Breakout Spaces and Pantry
Encashment of leaves
Opportunity to work with industry experts
No Dress code
Paid Leaves
Maternity / Paternity Leaves
Health Insurance




1. Medical Insurance
Medical insurance takes care of all the medical expenses and ensures that out-of-pocket
expenses are curtailed up to the Sum Insured. It ensures that you can avail yourself of
cashless treatment at a nearby hospital (which falls in the list of network hospitals),
typically covering 30 days and 60 days pre and post-hospitalization, respectively.
Cyntexa has opted for health insurance having benefits such as cashless treatment, easy
online claim processing, 25% higher sum insured, 0% copayment, No room rent
restrictions, 100% of sum insured in case of unforeseen events of death, loss of income
benefit, child education benefit, and many more. The coverage for
each individual
under this policy is up to Rs.3 Lakhs

2. Personal Accidental Insurance
A Group Personal Accident (GPA) policy is also a group insurance plan that provides
financial support for unforeseen and unexpected circumstances such as an accident,
leading to a fatal injury or disability or death resulting from an accident. The
coverage for each individual under this policy is up to Rs. 10 Lakh

• Role: ServiceNow Developer
• Employees: 41-50