Job description

Job SummaryWe are looking for a qualified and result-driven Community Manager to join our team who can help us in developing content strategies to engage the company’s online community. We are expecting you to have experience and a big passion for digital technologies and all social media channels. If you are a self-driven and ambitious tech-savvy professional we would love to meet you! We are expecting you to be experienced in social media, PR, and promotional events.By supporting communications on various social platforms, as a Community Manager you will ensure that content published meets brand guidelines and overall communication style. You will monitor social media channels to build a community of followers, handle support questions, and increase engagement.Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.Compensation
The compensation will depend upon the experience and caliber you possess.Industry
Information TechnologyDepartment
MarketingEducational Qualification
Experience and a big passion for digital technologies and all social media channels will be an added advantage.
Bachelor’s degree in Marketing or a relevant field can be a plus.
Hands-on experience with social media management for brands.

Key Responsibilities
Responsible for building, growing, and managing the YouTube channel and other community channels, engaging with customers and fans through social media and live events 
Understanding of content marketing, being able to conceptualize and create content (scripting) for the channels.
Brand awareness, campaign creation, and evolving and maintaining brand architecture and positioning.
Create and apply the right content strategy, and further assist video optimization, subscriber growth, and viewership growth for Shrey’s YouTube channels.
Taking responsibility for the day-to-day operation of all YouTube and social media channels and coordinating with the team of designers and content writers.
Analyze and develop audience growth strategies to increase viewership on channels.
Manage the live and promotional events on different channels.
Strategize to increase the audience base through different content strategies and channels.
Take continuous feedback and make changes to the overall look and design of the community channels.
Grow channels organically with the optimal usage of SEO/SMM tools.
A specific focus should be to grow the audience base in regions with the most effective commercial return.
Creating a complete schedule of when videos and content should be set live, keeping in mind the editorial vision for the channels. Further, take care of the required rights/holdback requirements, workflow issues, contractual obligations, and any other cross-platform promotional or marketing campaigns.
In-depth understanding of KPIs and metrics for the YouTube and social channels (e.g., average view duration vs. completion, watch time, etc.)
Identify new opportunities with continuous online and offline research in different domains.
Conduct creative and effective engagement strategies with the subscriber base for retention of audience in community platforms.
Well-versed with YouTube Analytics, Google Analytics, and other social platforms to measure the impact on the engagement of the content published.
Building communication channels and relationships with prominent influencers and thought leaders globally.
Attend relevant events for networking and business purposes.
Stay in a row with emerging trends and technologies across different channels.
Collaborate with the marketing team to implement marketing strategies across different channels.
Help build out our influencer community by continuous communication across channels.
Should be able to handle the work pressure and monthly targets.
Influencer Outreach for collaborations with fellow industry influencers.f

Key Skills Required
Marketing Aptitude
Proven track record of content creation
In-depth knowledge of social media management and the YouTube industry
Excellent interpersonal and relationship-building skills
Impeccable verbal and written communication skills
Well-organized with great time management skills
Project management skills
Networking aptitude
Content Marketing
Community management
Hands-on experience with social media management brands 
Knowledge of marketing trends and techniques
Ability to collaborate across departments.

Benefits and Perks
5 Days working
Flexible working hours
Leadership opportunities, irrespective of number of years you have worked & your
educational
backgrounds
Exposure, training & mentorship of in-demand skill set
Transparent and open culture
Cool Infrastructure with Gaming Zone, Breakout Spaces and Pantry
Encashment of leaves
Opportunity to work with industry experts
No Dress code
Paid Leaves
Maternity / Paternity Leaves
Health Insurance




1. Medical Insurance
Medical insurance takes care of all the medical expenses and ensures that out-of-pocket
expenses are curtailed up to the Sum Insured. It ensures that you can avail yourself of
cashless treatment at a nearby hospital (which falls in the list of network hospitals),
typically covering 30 days and 60 days pre and post-hospitalization, respectively.
Cyntexa has opted for health insurance having benefits such as cashless treatment, easy
online claim processing, 25% higher sum insured, 0% copayment, No room rent
restrictions, 100% of sum insured in case of unforeseen events of death, loss of income
benefit, child education benefit, and many more. The coverage for
each individual
under this policy is up to Rs.3 Lakhs

2. Personal Accidental Insurance
A Group Personal Accident (GPA) policy is also a group insurance plan that provides
financial support for unforeseen and unexpected circumstances such as an accident,
leading to a fatal injury or disability or death resulting from an accident. The
coverage for each individual under this policy is up to Rs. 10 Lakh

• Role: Community Manager
• Employees: 41-50