Client Servicing

Webcontxt India Pvt. Ltd. | Posted on: Jan 15, 2025

Job description

Job brief:

We are looking for an Account Manager to create long-term, trusting relationships with our
customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new
business from existing clients and actively seek new sales opportunities.

Responsibilities:

Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Prepare reports on account status.
Assist with challenging client requests or issue escalations as needed.

Requirements:

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
Must have min.3 years’ experience in the relevant filed.
Experience delivering client-focused solutions to customer needs.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation abilities.
Strong verbal and written communication skills.
Strong analytical skills.

  • Role: Client Servicing
  • Employees: 100+

About company

Webcontxt enjoys an unmatched reputation among its clients with its multi-faceted services in the field of Technology. We are based out of the following locations i.e Jaipur, Delhi, Mumbai, Dubai & Sydney, however providing services across the Globe. We are a 200+ members young, energetic and creative team of technology geeks, who love to play with technology and create magic for each of our clients.